Recently you may have received an email from OpenEdge notifying you of an update available for your XCharge® software to align with security mandates. Although required to meet TLS 1.1 deprecation requirements, this update provides you significant added features and enhancements.

For Merchants Processing in the US,
Enhancements Include:

  • Added support Added support for EMV® processing using the Ingenico® iPP320, iSC250, iSC480 and iCMP PIN Pads.
  • Decreased transaction processing time through improvements at the serial device communication layer, facilitating XCharge launch performance while enhancing the transaction logic.
  • Enhanced device upgrades through the automated installation of available updates to the configured PINPad devices during XCharge updates – also adds the ability to schedule device security updates.
  • Enhanced software upgrades by providing the OpenEdge Updater with XCharge installations and simply re-enabling the Check for Updates functionality.

 

 

View additional enhancements on the XCharge Release notes

For Merchants Processing in Canada, Enhancements Include:

  • Enhanced device upgrades through the automated installation of available updates to the configured PINPad devices during XCharge updates – also adds the ability to schedule device security updates.
  • Enhanced software upgrades by providing the OpenEdge Updater with XCharge installations by simply re-enabling the Check for Updates functionality.

And We’re Far from Finished...

To provide you with the most flexible and easy-to-use payment processing solutions, you’ll soon enjoy additional processing features using XCharge including:

In the US:
  • EMV PIN Debit processing
  • EMV Contactless processing
In Canada:
  • EMV Contactless processing

We Appreciate Your Business!

As additional features to your software are introduced, we’ll be in touch. Until then, if you need more information, please call our dedicated TLS 1.2 Customer Care Team at (855) 443-3029.

Some Additional Information Regarding TLS Requirements

In December of 2015, the Payment Card Industry Security Standards Council (PCI SSC) announced revisions to their timeline mandating the deprecation of certain encryption protocols (SSL v3.0 and TLS 1.0). In response, OpenEdge will be deprecating TLS 1.1 and incompatible cipher suites from all environments, only allowing connections to its processing platform that use TLS 1.2 encryption and approved ciphers.

Your XCharge version must be updated by March 31th, 2018. This update is required to continue processing payments. You can find instructions showing you how to install this update by clicking here